Welcome to Ginkakuji Onishi Singapore (“we,” “our,” or “us”). By accessing or using our website https://ginkakuji.com.sg (the “Site”), you agree to be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.

1. General Terms

  • These Terms govern your use of our website, products, and services.

  • We reserve the right to modify these Terms at any time. Changes will be updated on this page.

2. Product Information & Availability

  • We strive to ensure that all product descriptions, pricing, and availability are accurate, but errors may occur.

  • Prices are subject to change without prior notice.

  • We reserve the right to limit the quantity of any product sold.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • We accept payments through designated payment methods on our Site.

  • Orders are confirmed only after payment is successfully processed.

4. Shipping & Delivery

  • Delivery times are estimates and may vary due to unforeseen circumstances.

  • We are not responsible for delays caused by third-party shipping providers.

  • Any additional shipping fees (such as customs or import duties) are the responsibility of the buyer.

5. Returns & Refunds

  • Due to the nature of our food products, returns are only accepted for defective or incorrect items.

  • Refund requests must be made within [X] days of receiving the order, with proof of purchase.

  • We reserve the right to deny refunds if the issue arises from customer mishandling.

6. User Responsibilities

  • You must not use our Site for illegal activities or transmit harmful content (e.g., viruses, spam).

  • Unauthorized reproduction, resale, or modification of our content is strictly prohibited.

7. Intellectual Property

  • All content on this Site, including text, images, logos, and product descriptions, is owned by Ginkakuji Onishi.

  • Unauthorized use of our intellectual property is prohibited without prior consent.

8. Limitation of Liability

  • We strive to provide accurate information, but we do not guarantee that the Site will be error-free or uninterrupted.

  • To the fullest extent permitted by law, we are not liable for any direct, indirect, or incidental damages arising from your use of our Site or products.

9. Privacy Policy

  • Your use of our Site is also governed by our Privacy Policy, which outlines how we collect and use your data.

10. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

  • Any disputes shall be resolved in the courts of Singapore.

11. Contact Us

For questions or concerns about these Terms, please contact us at:

📧 Email: singapore1@onishi-g.co.jp
🌐 Website: https://ginkakuji.com.sg